Return & Cancellation Policy
You can return almost* any item bought on TascaParts.com within 30 days of the date of delivery.
Read our Frequently Asked Questions about Returns for terms, to learn which items you can (and can’t return), under what conditions you may return an item, how to package your return, info about refunds, and more.
*Some restrictions apply
Ready to make your return? Just follow the steps below.
"Excellent service! I ordered what I thought was the right part. That day I received an email stating the part didn't correspond with my VIN. Long story short, they replaced the incorrect part I ordered with the correct part, refunded the difference, and shipped it. Within a couple of days I had the perfect OE replacement for my Ford in my hands. I couldn't be happier!"
- Wes T.
1. Call Us at 800-598-1484
Speak to one of our Customer Support Specialists at (800) 598-1484 or email@example.com within 30 days of your delivery receipt.
2. Get Your Return Authorization (RA) # & Form
We will provide you with a Return Authorization (RA) # and email you the necessary RA form. You can also download the RA form.
3. Pack & Ship
Fill out the Return Authorization (RA) form and include it along with the item(s) you want to return in the original, unmarked, and undamaged packaging.
*** Please note that the customer is responsible for all return shipping costs unless the return is due to manufacturer defect or Tasca Parts Center error.
4. Receive Your Refund
Once we have received and processed your return, you will receive a full refund of your part(s) (excluding initial and return shipping costs, if applicable) to the original method of payment used to place the order. You will receive a confirmation email once your refund has been issued.
Additional Returns Resources:
TascaParts.com is dedicated to providing exceptional customer service to all of our customers. We pride ourselves on our ability to quickly and accurately process and ship all orders under normal circumstances. We will do everything we can to answer all questions and address all concerns regarding your orders. If you wish to cancel your order for any reason, please contact us as soon as possible via telephone.
Customer Service: 1-800-598-1484
Detailed responses to the most frequently asked questions regarding our Order Cancellation Policy are shown below:
How do I know if my cancellation request was successfully completed?
You will receive an order cancellation email from our team once we have successfully cancelled your order. The email will also include information regarding your refund.
What happens if my order has already shipped?
Unfortunately, we are unable to cancel your order once it has been labeled for shipping.
Items may, however, be returned within 30 days per the terms of our Return Policy. Please note that customers are responsible for all charges associated with the return of goods back to TascaParts.com, unless an error has been made by us. Additionally, some parts are charged a 20-25% restocking fee by their manufacturer or supplier. We will discuss this with you when you call to get your RA number.
Note: Please allow up to 15 business days for your return to process from receipt of the returned merchandise.
Why was my order canceled without my permission?
TascaParts.com reserves the right to cancel your order for reasons including lack of parts availability, suspected fraud, and lack of customer communication (i.e. if we have tried to contact the customer multiple times regarding an order and have received no response).
Are there any circumstances where an order cannot be canceled?
Unfortunately, we are unable to cancel your order if it has been labeled for shipping or if it includes a specialty item (such as a VIN-specific electronic).
What if I still have additional questions regarding the Order Cancellation Policy?
Please read our Terms & Conditions, Return Policy, and Shipping Policy for answers to questions you may have regarding order placement, returns, and shipping. If you still have questions, our team is available Monday-Friday, 9 a.m. - 6 p.m. EST to provide assistance:
TascaParts.com Customer Service phone #: 1-800-598-1484
TascaParts.com Customer Service email: firstname.lastname@example.org